Getting a New Computer for Your Building Staff: A Guide for Building Managers

Keeping your building operations running smoothly relies on having the right tools! This guide explains how to request and receive a new computer for your building staff, like engineers or security guards. Maybe something more special like a server for an automated building system, or a kiosk like digital signage.

How to Request a New Computer:

• Submit a ticket to the IT department. Briefly describe the situation (e.g., replacing a failing computer for an engineer).
• Discuss with your employee if they might need a desktop, or a laptop. Sometimes an All-In-One is more fitting (AiO's have computers built into the monitor and are usually touchscreen, too).
• IT prioritizes cost-effectiveness. Balancing affordability with future-proofing ensures the computer lasts for years to come.
• Cost impacts your building's budget. The IT department understands this and strives for the best value within your budget constraints. Accounting will bill the cost spent back to the building.

What Happens Next:

• IT might provide a purchase recommendations for your review. They'll typically suggest a pre-configured computer that meets your needs.
• Once approved, IT will place the order. You'll receive notification of the estimated cost and arrival date.
• IT will prepare the computer for your employee after it lands in Oklahoma City (usually within 7 days). They'll install the necessary software and configure it for Robinson Park's environment.
• The computer will then be shipped to your building. IT will coordinate delivery with you, and provide a tracking number.
• IT can handle additional setup remotely. This includes setting up printers, software specific to your building's needs, and similar tasks.

Remember, the IT department is here to help! If you have any questions or need further assistance, don't hesitate to submit a ticket.